The Blueprint to Beating CX Burnout

Reclaim Focus to Elevate Impact and Maximize Performance


CX leaders and teams are running on empty. Constant escalations, nonstop customer demands, and never-ending tasks are draining energy and driving burnout. But great leadership isn’t about doing more—it’s about focusing on what truly moves the needle.

Join our live workshop featuring leadership coach Courtney Orsinelli and MaestroQA’s Dan Rorke. They’ll share a practical framework to prevent burnout, reclaim focus, and build a high-performance CX system—without exhausting your team. 

When: Available Now
Where: On-Demand




 

 

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Elevate Agent Performance

  • Clarify What Matters: Learn to identify and prioritize the work that drives success, ensuring urgent tasks don’t sideline your strategic goals.
  • Lead Proactively: Shift from reactive crisis management to deliberate, high-impact leadership that reserves time for deep, meaningful work.
  • Build a Sustainable System: Create a streamlined workflow that minimizes friction, captures your to-dos effectively, and supports long-term focus and productivity.
  • Leverage Performance Dashboards for Strategic CX & Coaching: Focus on what matters with clear, customizable insights and AI-driven precision. Streamline coaching initiatives and empower your team to consistently deliver exceptional customer experiences.


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Courtney

Courtney Orsinelli – Executive Coach and Facilitator, Evolution

Courtney is a trusted coach who helps leaders build world-enriching companies. She specializes in leadership development, culture building, and strategy design, sourcing from her own evolution as a founder, executive, advisor, and investor. Her clients include Disney, Dropbox, Microsoft, Tinder, and TechStars.

DanR

Dan Rorke – Customer Success Manager, MaestroQA

Dan is a Customer Success Manager for MaestroQA. He provides strategic recommendations and guidance to customers on coaching and quality best practices.