Non-Customer-Facing QA Use Cases

How Teams are Driving Business-Wide Performance Excellence Through Quality

Are you leveraging Quality Assurance to its full strategic potential within your operations? 

Join Vasu Prathipati, MaestroQA's CEO & Co-founder, for an insightful exploration into the lesser-known use cases of Quality Assurance. Discover a wide range of leading non-customer-facing QA scenarios that the MaestroQA team has identified, these use cases are now indicating a significant pattern, enhancing the strategic value QA teams contribute. At a time when QA innovation is more crucial than ever, learn how these teams are reinventing their roles and finding new ways to drive value for their teams and businesses.

When: Available Now
Where: On-Demand




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In this discussion, Vasu will reveal:


  • Actionable strategies to apply QA for improving internal & back-office processes.

  • Tactics for harnessing QA insights to boost team performance and product excellence.

  • Real-world examples where QA plays a pivotal role in shaping organizational strategy and governance.


CEO of MaestroQA: Vasu Prathipati

Vasu is the accomplished CEO and Co-Founder of MaestroQA, a company that has transformed the customer support landscape through data, analytics, and automated workflows. He has assisted hundreds of top-tier brands to revamp their CX strategies, delivering tangible results and exceptional customer experiences. A renowned thought leader and speaker, Vasu is a leading authority on modernizing customer service to enhance business impact, including QA, training, and agent performance. With a commitment to excellence and a focus on delivering tangible results, Vasu and his team at MaestroQA are dedicated to transforming customer service into a strategic partner for driving brand growth and improving CX.