Mastering Continuous Improvement in the AI Era:

Advanced Feedback Techniques and Proactive Strategies! 


In this dynamic era of AI, customer service expectations are higher than ever. Delivering actionable feedback that fosters a culture of continuous improvement has become a non-negotiable skill for leaders. 

Join our transformative workshop led by respected industry experts from MaestroQA and renowned Evolution Coach Courtney Orsinelli. They will share a powerful framework for mastering advanced feedback techniques that inspire your team to elevate their performance.

Don't miss this opportunity to learn the intricacies of crafting proactive improvement strategies. Uncover how to harness AI-driven insights and conduct in-depth root-cause analysis to significantly boost customer satisfaction.

When: On-Demand
Where: Available Now




 

 

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Elevate Your Team's Performance

  • Develop Personalized Feedback that Deepens Trust: Learn techniques for crafting feedback that resonates on a personal level, fostering a deeper connection and trust between you and your team.
  • Leverage AI-Driven Data to Inspire Growth: Discover how to utilize AI-driven data and analytics to provide clear, actionable insights that drive your team's development and performance.
  • Facilitate Effective 1:1 Sessions that Ignite Improvement: Learn the framework for a supportive culture where work/life balance thrives.
  • Utilize Dashboards to Enhance Agent Performance and Development: Explore how to make the most of dashboards to track performance, identify areas for improvement, and celebrate successes.
Frame 1-1
Courtney Orsinelli

Courtney Orsinelli – Executive Coach and Facilitator, Evolution

Courtney is a trusted coach who helps leaders build world-enriching companies. She specializes in leadership development, culture building, and strategy design, sourcing from her own evolution as a founder, executive, advisor, and investor. Her clients include Disney, Dropbox, Microsoft, Tinder, and TechStars.

Parth

Parth Patel– Customer Success Manager, MaestroQA

Parth is a Customer Success Manager for MaestroQA. He provides strategic recommendations and guidance to customers on coaching and quality best practices.