CX Leadership in the AI Era

Empowering Transformative Growth for Success


In today’s rapidly evolving CX landscape, preparing teams for the future means more than just adapting to technology. Leaders need the skills and vision to harness AI and foster an empowered, growth-driven culture.

This transformative workshop, led by MaestroQA experts and renowned Evolution Coach John Puts, will reveal actionable strategies to strengthen leadership, boost agent empowerment, and drive lasting success. Discover how to build a forward-thinking CX culture that thrives in the age of AI.

When: Available Now
Where: On-Demand




 

 

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Drive Transformative Growth

  • Understand AI’s Impact on CX Leadership Development: Gain insights into how AI is reshaping leadership and team dynamics, empowering you to future-proof your leadership strategies.
  • Identify Essential Skills for Tomorrow’s Leaders: Learn the critical skills and competencies that will be crucial for CX leaders and teams to succeed in an AI-enhanced environment.
  • Integrate AI-Driven Skills into Your CX Programs: Discover practical approaches to embed these new competencies into your leadership and development programs, building a resilient, adaptive culture.
  • Leverage MaestroQA's AI for Unmatched Agent Performance:
    Harness the market’s top LLM models to transform AI evaluation and coaching with unparalleled accuracy, precision, and scalability across every agent interaction.


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John Puts

John Puts – Executive Coach and Facilitator, Evolution

John is a Facilitator, Speaker, Executive Coach, and a Partner at Evolution. He has collaborated with some of the most iconic and forward-thinking organizations in the world, such as Google, L'Oréal, Vinted, PwC, and GetYourGuide.

Dan Zawacki

Dan Zawacki – Account Executive, MaestroQA

Dan is an Account Executive for MaestroQA. He uses his extensive software solutions experience to drive sales initiatives and further MaestroQA's impact in the tech sector.